Gartner Report On Remote Work Reveals Technology Drives Resilency In The Face Of Disruption

by Admin
3 minutes
Gartner Report On Remote Work Reveals Technology Drives Resilency In The Face Of Disruption

What are businesses afraid of?

According to his research, the main reason that CIOs resist instituting remote work processes is that they fear working from home will lower employee productivity. There is an overall fear that without in-person presence, employee performance will suffer.

“Lack of direction and understanding of remote work practices have led to immature policies and programs that have failed due to poor adoption by business employees and management.”
- Joe Mariano, Gartner Analyst

Remote work programs in the past have often failed. Poor adoption by business employees and managers could be prevented with strategic planning and the right digital strategy.

What does digital adoption have to do with remote work?

Remote work can be extremely beneficial for organizations. But without streamlined and aligned digital processes, remote work will pose endless challenges. That’s where digital adoption plays a crucial role in the success of remote work technology.

A Digital Adoption Platform (DAP) ensures that software is efficiently adopted across the organization, with no in-person training at all. A DAP enables a WFH digital strategy by:

  • Keeping remote employees engaged and informed
  • Training and onboarding people and software remotely within the flow of work
  • Simplifying self-service support and reducing the demand on IT
  • Leveraging visibility into software usage to boost remote employee productivity

With the right software, digital adoption strategy, and input from HR, organizations can realize tremendous benefits from having employees WFH. A great example is how unlimited the talent pool becomes when a company is fully digitally enabled for remote work.

If a company limits its talent pool to people that are able to be in their physical office five days a week, nine hours a day, then they prevent the hiring of possible better candidates for available roles. Remote work capabilities mean that they can hire people from all over the world, and truly create the best teams possible.

How does remote work ensure business continuity?

While organizations are stuck in the COVID-19 reality, they simply cannot afford to put sales and customer services on hold. In the short-term, mobilizing an online workforce and equipping them with a digital adoption platform could make or break a company’s survival.

Business continuity is a company’s survival capabilities for making it through anything and everything. Companies that had remote work processes in place are in a much better position right now than those who didn’t.

Longterm business continuity is dependent on being remotely and digitally enabled, and the Coronavirus has proven that to be true.